Original topic:

My Galaxy S24 won't connect to Wi-Fi 6E network?

(Topic created: Sunday)
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Dreamspinner3
Cosmic Ray
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Galaxy S24

I have a Samsung S24 that is not "seeing" my new Wifi router's 6E network. It connects to regular WiFi 6 only. My husband's S23+ connects to the 6E network flawlessly. The router is a Google Nest Pro with two satellites working as a mesh network in my home. We're in the USA.

 
Shouldn't my S24 connect to the 6E WiFi network? Are there settings I need to change to get it to work?
 
Thank you.
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10 Replies
meself
Honored Contributor
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Galaxy S24
From what I found it's 6ghz that's needed on the router fir 6e to work so maybe not compatible with that
Dreamspinner3
Cosmic Ray
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Galaxy S24
It is getting 6, nit 6E
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meself
Honored Contributor
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Galaxy S24
Yes saw 6 supported but for 6e the router or wifi needs to support it
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Dreamspinner3
Cosmic Ray
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Galaxy S24
The new router does support 6E because my husband's s23 Plus is getting 6E but my s24 is not
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meself
Honored Contributor
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Galaxy S24
Nor sure that is all I could find
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mookiebeautifulass
Constellation
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Galaxy S24
Can Wi-Fi work better now please let me get some wi-fi cause I can't use my phone cause it's off
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ricketypumpkin
Red Giant
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Galaxy S24
I would troubleshoot with google, or whoever else made you're router I believe I read it was a Google router though. The S24 Ultra supports 6E. I have Verizon FiOS gigabit Wi-Fi with a 6E router and I connect to the 6E almost constantly on my S24U. This phone even supports Wi-Fi 7 so it's highly likely to be a router problem not your phone because I didn't do anything special to mine or turn any settings on or off for it to connect to that band. It just defaults to it If it's clean enough of a signal. If I'm up on the third floor, I connect only to the regular Wi-Fi 6 since the router is in the sub basement but any other floor closer to the router and I'm automatically using 6E. It is a shorter range and more prone to interference just like 5 gigahertz was to 2.4 gigahertz
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Dreamspinner3
Cosmic Ray
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Galaxy S24
The phone sees it as 6E until I login, then only as 6 sitting right next to the router1732485061131.jpg
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ricketypumpkin
Red Giant
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Galaxy S24
As you can see, S24U fully stock and showing 6E in statusbar along with here are the wifi dev options that prove I'm on the 6e spectrum with those link speeds 1732495436534.jpg