Original topic:

Lockscreen Pin After software update

(Topic created: 04-27-2025 03:13 AM)
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BlobGalaxy
Constellation
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Galaxy S24
After both my phone updated the 4 digit pin somehow changed to another unable to be identified and no way even if the correct pin was entered correctly everytime but one of my phone i can access as to the pin somehow change position on the numbers but same pattern in a lucky manner but the other one is not idk why this update caused my pin to change
10 Replies
Mogay
Comet
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Galaxy S24

factory reset your phone thru recovery mode, i suggest use strong password instead, don't rely with 4 digits of code

nick1205
Constellation
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Galaxy S24

I recently updated my Galaxy S25 Ultra to One UI 7, and now my phone does not recognize my correct pattern. I can't unlock it. F Sumsung!

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userOFAG5Gbln9
Constellation
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Galaxy S24

Did you find a solution to this?

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usermzeJaY3BsM
Honored Contributor
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Galaxy S24

It is entirely possible that your PIN IS still working.  The Android update to One UI 7.0 now requires a 6 digit pin for not hitting OK, if your PIN is still 4 digits, type it in then press OK, this should let you unlock your device.

DJLDJL
Cosmic Ray
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Galaxy S24

When did this happen?  I have a 4 digit pin, but suddenly I cannot even enter it because after typing in 4 digits, the OK button is still greyed out.

I've been asking this everywhere, but you are the first one to say that there actually was a recent change to a required 6 digit pin.   Your suggestion would be great, if I actually could hit OK after putting in the pin.

i don't suppose 4-digit pins are auto-converted to 6 digits with two leading or trailing zeroes, or some such.  Any chance of that?

Sumaiya_Aslam_
Constellation
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Galaxy S24

I have been going through the same issue and my device has been locked for a week now, it asks to enter a 6 digit PIN when my original PIN was 4 digits, were you able to get this resolved without factory reset?

 

saadabdulkhader
Constellation
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Galaxy S24

Hai, 

Were you able to fix without losing data?

 

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Shayward
Constellation
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Galaxy S24

Same issue. This is a big problem and a significant waste of time. The password is not accepted as the enter button is greyed out. I'm about to reset it, but this is a very serious issue. We all have better things to do. 

 

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Giorgio88
Constellation
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Galaxy S24

Tengo una tablet s9 plus y me pasó lo mismo, aunque ingreso el pin de 4 dígitos este no me deja colocar el botón "Aceptar", en cambio si coloco 6 dígitos me deja colocar"Aceptar".

No tengo como desbloquear la tablet y ahora tendré que formatear, alguien sabe algún truco?