Help with voicemail

[Malsyuu]

Hi! Please help.

I can't get into my voicemail and I have no idea how to fix it.

My last phone got damaged so I got my replacement, same phone. But when I try to get into my voicemail I can't! My other other phone voicemail worked normally. It says to enter a new password but then it gives me an error. It is the same number and sim card.I have no idea what to do, when I call my voicemail number it just says to enter password or enter another voicemail number,

 please help!

[meself]

Think you will need to have phone reprovision by carrier aka reset on there end

[RicanGuy]

Just try uninstalling the voicemail app and install it and then try opening the app....it should fix it or try to reset the app in the settings tool app.

[Members_3bJSMfa]

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