Original topic:

Google lens not working suddenly

(Topic created: 10-02-2024 04:01 PM)
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lakchear
Constellation
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Galaxy S24

My S24 Ultra just today the google lens stopped working. normally when you click on google lens, you have two option load the picture from you gallery or use the camera captured the picture or object for search or translate. Today the google lens gallery does not working. when I click on gallery it closed the whole things. also when I click on mics for searching a song it's keep try again straightaway without even listen to any sound.  

Please anyone help, why this happened and what can I do restore back to useable.

Thanks,

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Solution
SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region:  https://r2.community.samsung.com/ 

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