Original topic:

My phone's microphone has stopped responding

(Topic created: yesterday)
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yermi
Asteroid
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Galaxy S24
Hi everyone, I hope you all are having a good day, or night wherever you are.

So I am having an issue currently, out of nowhere ny phones microphone has stopped responding to me and it won't listen to any command like " hey Google " or even work when I am trying to send a voice message on other apps, like Instagram, messenger, WhatsApp and so much others. I've reset all my settings to their prior functions and even reset my phone. I don't truly understand what is going on, I've looked up way to try and fix it but so far nothing has worked, and I am truly getting worried and desperate due to it. Someone please help me it'll be highly appreciated.
Thank you 
~Yermi
2 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

On the bottom of the Members app click on support and run the diagnostic tests too test the Microphone if it fails you would need to contact support to have it checked out.

You can also test to see if  the Mic are working in Safe Mode to see if any third party app is causing the issue

https://www.samsung.com/us/support/service/locations/

 



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DonnieD83
Halo
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Galaxy S24
I have the same thing going on. I ran the diagnostic on it for it to tell me it found a issue with mic one