Original topic:

Gallery not working after 8.0 update

(Topic created: a month ago)
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DHollins76
Halo
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Galaxy S24
I have a Samsung S24 Ultra which has received the 8.0 update and the one of the issues Image having is the gallery when it comes to picking a video. it won't let me simply tap or hold on it to view it, when I do the whole screen flicks up or down. However when I turn my phone sideways it works just fine.Anyone else having this issue?
1 Reply
MrGhoul
Black Hole
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Galaxy S24
Have you tried clearing cache partition? After receiving a system update, it is recommended to follow the "Best practices" procedures in the link below. Files can get corrupted after an update, causing strange behavior.

Please tap the link and follow the procedures
https://us.community.samsung.com/t5/Mobile/Best-Practices-After-an-Update/ba-p/3200871?src=ShareByUs...