Original topic:

Galaxy S24 ultra display malfunction-half screen blinking without any damage externally

(Topic created: 07-03-2025 12:36 PM)
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JustinJose
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Galaxy S24

Samsung S24 Ultra:

On a fine day, half of its screen went black and it is occasionally blinking now, the half part. But there is no such incident of fall or exposure to water,  evidently there are no dents, marks or not even a single scratch on my phone and its screen. Is it due to a damage internally?

Samsung service centre says its a damage due to impact. But as a common sense it shouldn't be as such bcoz its higher cost and strong hardware components? Even if something happens internally without any scratch or dent externally, how it is a fault of user?

Anyone has such experience? Should I approach consumer court/forum?

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Mithravasu
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Galaxy S24

Hi justin, 

 

I had the same problem too. Bottom half of my device gone black and there is no signs of water damage/ physical damage. 
can you help me with this issue? 

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