Original topic:

For all the fanfare re: Gorilla Glass. My vote? -10 cracked 1st drop.

(Topic created: 3 weeks ago)
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Bri_guy
Constellation
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Galaxy S24
I bought my wife an S-24 Ultra. We were looking so forward for all the extras!! Especially the new Gorilla glass and being able to take pics under water! All this excitement was totally dashed upon dropping my phone while I was putting my screen saver on and dropping the phone. Now I have to pay over $2,000 for a big empty promise. From a company I always went to for all my electronics #Samsung Electronics.
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Mujibar
Honored Contributor
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Galaxy S24
Sorry that happened. You know it's still glass and not shatterproof, right?
meself
Honored Contributor
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Galaxy S24
Glass does break regardless of phone maker
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Galaxy S24

What kind of surface did you drop it on? Did you drop it face down? No case or screen protector? Gorilla Glass is just tempered glass, not a magic polymer. It will break under the right conditions. It's made to be durable, not indestructible.  Also, I know of no Samsung phone where you can take photos underwater.  They are water resistant to a point, but that's only in case of accidental spills and splashes.  The intent was never to be an underwater camera.  You can still take photos underwater if it's enclosed in one of those protective vinyl bags, but certainly not naked and exposed.

 

So please don't blame Samsung for your misunderstanding of the phone's durability features.

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Galaxy S24

Samsung does not manufacture Gorilla Glass anyway, Corning does.

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