I have been having fingerprint issues ever since the last security update. I re-register them and then it stops working again. I have a galaxy screen protector, my case is not covering the screen. Does anybody have a fix to this? I have also restarted my phone.
One possible solution is to remove the screen protector.
Every winter my hands dry out and this causes issues with reading fingerprints. Lotion or slightly wetting your finger tops can help. Not sure if this is what you are experiencing or not.
Here in the Members app in the Support area you should run the diagnostics for the fingerprint sensor. If it fails, you can create and send an error report to Samsung tech support.
