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Original topic:

After update some apps not loading over Wi-Fi

(Topic created: yesterday)
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GoNuggets
Constellation
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Galaxy S24

Since installing the recent security update, various apps not loading when using wifi. Works fine with 5g. Confirmed no network issues. Tried clearing cache partition, reinstalling apps, re-adding wifi and nothing works. All apps are updated. 

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello, thanks for reaching out, and welcome to the Community. Thanks for outlining the troubleshooting you have attempted.  Before doing the error report submission @MrGhoul suggested, try a factory reset (back up everything first: https://www.samsung.com/us/support/answer/ANS10002780/). This guide will walk you through it: https://www.samsung.com/us/support/answer/ANS10002030/

If after that it still behaves the same, then go for the error report submission. 

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MrGhoul
Red Giant
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Galaxy S24
Send feedback (error report) to samsung = go to members' homepage > support > feedback
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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello, thanks for reaching out, and welcome to the Community. Thanks for outlining the troubleshooting you have attempted.  Before doing the error report submission @MrGhoul suggested, try a factory reset (back up everything first: https://www.samsung.com/us/support/answer/ANS10002780/). This guide will walk you through it: https://www.samsung.com/us/support/answer/ANS10002030/

If after that it still behaves the same, then go for the error report submission. 

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