After the February update last night, my phone has become nearly unusable. No videos play, freezing in Duolingo, slowed performance, and glitchiness throughout. Can't use Facebook or Instagram due to the video issue—videos are frozen and won't play. Additionally, the phone is overheating, very hot to touch. This phone has been cool since I got it two weeks ago. Really upset. Hoping the March 2nd update will fix it. I have the 1TB unlocked version directly from Samsung.
3rd Update: 3/4/24 12pm: The phone is nearly unusable post-March update. On the first day, it consumed nearly 60% of the battery while idle on my kitchen counter unplugged. The next day, with 1:30 of active screen use, it used 124% battery, reaching temperatures of 40-45 degrees Celsius. Videos on social media platforms and Talk-to-Text randomly fail. These issues, along with others, started after the March 2nd update. Restarting temporarily resolves the video and Talk-to-Text problems, but I need to restart the phone 5-7 times a day to keep it functional. Before the update, the phone worked flawlessly. I am hoping someone else has a solution. I don't think there is something wrong with phone but the software.
2nd update 2:30pm :I spoke too soon. Video has stopped working on Instagram and Facebook again. I have restarted 3 more times in hopes it would resolve it. Everything worked flawlessly as of last night before the february security update.
One other issue, power drain. My cell phone is plugged in and it cannot fully charge if the screen is on. IT has been stuck at 74% for a while now. Now at 73% after about 15 minutes of showing 74%. If things were working correctly, it should be charging at 1% or faster per minute, and that is not happening. It is just stuck saying 7 minutes until full. I have the advanced battery support turned on so it only charges to 80% max, but now it wont even do that. Currently it has no major apps running, it is just sitting next to me. The screen is very warm.
1st Update, 11am : Phone has restarted after March 2 update and now videos will play again. That was very unsettling and I wonder how many people returned their phones because of the glitch with the February update. I am glad I only had to deal with it for a few hours.
Still having issues where my phone screen will just freeze and then I have to press the screen off button turn it back on just for it to happen again and again until my phone decides it wants to work. At first I thought low battery had something to do with it but nope even at 92% it still happens randomly! Getting frustrated
Weird. I have not experienced that, but it could make sense if the CPU is being that overloaded. Mine was just getting crazy hot, 42 degrees battery temp or higher. I hope you can find the culprit.
this is insanity,, im handicapped cant Go to the store can't fix it myself now Samsung is telling me I mail it in and lose the phone for two weeks I live alone I can't get food I can't get help
I am so sorry to hear that. Being that my issue was simply a software issue, not a hardware issue, resetting the phone and trying again installing apps should resolve the issue. They will be wiping the phone anyways, so I would recommend that. You can also try just uninstalling each app that you have downloaded and some of the samsung built in ones. The health app was the issue for me. It has now been nearly a month and no additional issues. 14+ hours of battery with pretty heavy usage.
Most recent update added AI to photo editing and it sucks! Also changed the object removal feature and not for the better. Why would you do that? Who tested it before release? I feel like my complaint is valid. How do I revert back?
That sucks 😞 I am not planning on updating for a LONG time if ever because of how many problems happened with the March/Feb update. I went into debugger and disabled updates for now. It is just not worth the risk. The phone works great at this moment. Sorry to hear about the April update 😞
I am also experiencing multiple issues: poor battery life, Google Maps not opening/can't see my childrens' locations or get updates, multiple apps not working or issues whilst using them. The only way I've found to temporarily fix each app is to clear their data. Is there a way to do this with all apps instead of.individually?
Utterly fed up with this problem. It should have been tested properly and an apology sent to all customers for the error. I thought the problem was with the apps I was using and gave them bad reviews/uninstalled them.
Yeah, it is insane that this is so common. I am not updating April because of fears of problems coming back. The phone has been great after I was able to fix it. I hope you can find a combination of solutions that work for you.
