I have a new 128gb PNY flash drive that I wanted to save photos onto directly from my phone. I got a new USB adapter from Anker to do this. Flash drive works fine on my computer and the drive as well as adapter works on a friends computer. However, I cannot get this my phone to recognize it. I plug it in and nothing pops up for me to utilize it. What am I doing wrong?
The flash drive was formatted at fat32 so I reformatted it as exfat and still nothing. The drive works fine on my laptop. I tested the adapter on someone else's computer and it seemed to work fine. I'm at a loss as to what to try next. I guess I could see if I can return the adapter and try something else.
May I suggest seeing what happens when you connect your phone to the laptop via the cable? If your computer has a USB-C port, you should use the cable that came with the phone, otherwise using the adapter should be fine. Then you can transfer the photos to the laptop and onto the flash drive. If you can connect both the phone and the flash drive to your laptop at the same time, you should probably be able to transfer the photos to the flash drive with the computer as the bridge. Have you considered that there may actually be something wrong with the USB port on your phone? You can do a diagnostic on it. You can reach diagnostics through device care on your phone or through the support tab on the members app. You can specifically test the USB connection with a device attached.
