Original topic:

Can't edit any dnd settings

(Topic created: 2 weeks ago)
318 Views
jinnra
Asteroid
Options
Galaxy S24

Can't edit any dnd settings since oneui7 update

7 Replies
Zurick
Halo
Options
Galaxy S24
The first thing I do is make sure everything is up to date in the Play Store and Galaxy Store.
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@jinnra So when you go to phone settings -> Notifications -> Do not disturb, everything is grayed out? 

0 Likes
jinnra
Asteroid
Options
Galaxy S24
No. I can enable DND from the quick panel but I can't edit any dnd settings. When I try to select anything to edit, the screen freezes
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24
After you did the UI 7 update, did you wipe the device cache partition?

Doing that will clear out any corrupted or unneeded temporary data.
0 Likes
jinnra
Asteroid
Options
Galaxy S24
I just did that and still nothing.
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@jinnra As a troubleshooting step, boot into safe mode. If it works correctly while booted in safe mode, you know the issue is caused by some 3rd party software that you have installed.

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ 

0 Likes
jinnra
Asteroid
Options
Galaxy S24
So that actually worked. Dnd worked fine in safe mode and is working as it should now. So how would I ensure this doesn't happen again? Thanks for your help by the way.

Ok actually it was working correctly but not anymore šŸ˜…
0 Likes