Original topic:

Bitmojis was removed with update

(Topic created: 10-06-2025 11:49 AM)
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InannaBae
Constellation
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Galaxy S24

This latest update has removed my Bitmojis and made it so I now have to create a Sanpchat account and connect that to my Samsung account if I want to use them. I do not want to create yet another social media account just to use something I have already been using. Please fix this and restore my Bitmojis.

 
Thank you.
12 Replies
CEParsons
Neutron Star
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Galaxy S24
Snapchat owns bitmoji. They develop the bitmoji plug ins for samsung keyboard, not samsung.

If you actually click through, it gives you the option to sign into bitmoji with an existing account rather than creating a Snapchat account.

If you have been using bitmoji and have an existing avatar, you already have an account. You just need to sign in to restore access to bitmoji.
Femanimal
Constellation
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Galaxy S24

IDK what kind of setup you have, but there is no "clicking through" anything.  It simply says, "Sign in with Snapchat" & shows some example bitmojis, there is no alternative or "swiping through". I have Bitmoji still toggled on under Manage Content to Show, and when I open the Bitmoji app, things are as usual.  I can share a Bitmoji from the Bitmoji app with someone through the Google messaging app, but it's frustrating that I have to go through that process now instead of using it directly in the messaging app like I've been doing.

If there is some kind of "click through", you'll need to provide those screenshots because idk what you are talking about at all.

CEParsons
Neutron Star
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Galaxy S24
Tap "Sign in With Snapchat." If you have used bitmoji apart from snapchat in the past, you should have an account. Sign into your bitmoji account or make a new one. Connect to Samsung keyboard.

I do not have a Snapchat account and was able to log in just fine.1761921579497.jpg1761921579513.jpg1761921579535.jpg
Mrsholly13
Constellation
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Galaxy S24

This helped. When I tapped on sign in to snapchat, it took me to the bitmoji app and a messaged popped up asking if I'd like to connect bitmoji to the Samsung keyboard. I tapped connect and it was all good.

Members_L09rifv
Constellation
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Galaxy S24

Will try.

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Members_L09rifv
Constellation
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Galaxy S24

Doesn't work.

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Members_L09rifv
Constellation
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Galaxy S24

That screen doesnt show. There's no way to sign in. 12/18/25.

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Nightscar
Constellation
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Galaxy S24
I'm having the same issue while my bitmoji icon is still there and usable on the Samsung keyboard interface. The co-star Icon has disappeared within bitmoji within my Samsung keyboard interface...
Any suggestions after the recent Samsung update.
CoachRanger
Constellation
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Galaxy S24
I believe that's friendmoji and since my phone updated to One Ui 8 it disappeared from the keyboard next to the search icon.... very frustrating