Original topic:

Wifi Calling Not Working

(Topic created: 09-15-2025 05:45 PM)
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Cati77
Asteroid
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Galaxy S23

My phones Wi-Fi calling suddenly stopped working today. There was an update on 9/12 and I'm wondering if anyone else is having this issue? I've done a restart, cleared system cache. Any advice?

21 Replies
Mujibar
Honored Contributor
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Galaxy S23
WiFi calling is a carrier-enabled feature. You should talk to your service provider.
Pianodude58
Neutron Star
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Galaxy S23
No issues here
stefwoin
Constellation
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Galaxy S23
Im having the same problem
useryo52Zooqdu
Constellation
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Galaxy S23
Same here. My wife and I both have Fold7 and we did software update I did it on 13 she did today. Both our phones are now having an issue with activating wifi calling. Must be related to the update. Hope Samsung fixes it ASAP
userKKdSmV5eYf
Constellation
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Galaxy S23
S25 ultra same wifi calling will not initiate. Keeps saying could not connect try again later. It's worked fine until this evening. Please fix it i have no service without it.
Members_bmtbo5q
Constellation
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Galaxy S23

Today I moved my Samsung S23+ from T Mobile to Consumer Cellular. When I was on T Mobile my Wi-Fi calling worked just fine; however, when moving to Consumer Cellular, it does not work on my S23+ (It does work on my wife's Pixel 6).  I called Consumer Cellular and they said that the "permissions" for Wi-Fi calling was set as "on"...for my phone. I do not have an operable cell tower near me and heavily rely on Wi-Fi calling. HELP!

 

Cati77
Asteroid
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Galaxy S23
My husband and father n law both have the same issue. Hiping Samsung will release an update ti fix it
PDXRob
Constellation
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Galaxy S23
As of September 15th I also am having the same problem with Wi-Fi calling. It was working this morning. But now it is not. How do you turn this back on. Is Samsung going to be doing an update to fix this issue?
Pianodude58
Neutron Star
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Galaxy S23
S25 series phone, as of September 15th. No issues here with wifi calling.