Original topic:

Video Color Accuracy Issues on Galaxy S23 FE – Washed-Out and Unnatural Skin Tones

(Topic created: 09-18-2025 07:11 AM)
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usermqMkzlTlM3
Asteroid
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Galaxy S23

Hello Samsung Support,

I would like to report an issue with the video quality on the Galaxy S23 FE camera. The colors in recorded videos appear significantly different from real life. They often look washed-out and unnatural, especially under LED lighting.

In particular, skin tones are rendered poorly – faces look dull and sometimes even dirty, which makes the overall video quality very unappealing. This issue becomes very noticeable indoors under artificial lighting, where the camera fails to produce natural and vibrant colors.

I kindly request that Samsung investigate this problem and provide a software update to improve the color processing for video recording on the S23 FE.

Thank you for your support.

1 Reply
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23
Sorry but this is only a user to user support community you should click on the support tab and the bottom of the Members App and support feedback


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