JUMP TO SOLUTION Solved

Original topic:

Verizon Failed January Update

(Topic created: Tuesday)
42476 Views
MattLietha
Asteroid
Options
Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
JUMP TO SOLUTION
431 Replies
Jeremykb38
Cosmic Ray
Options
Galaxy S23
I finally got it but very long process
0 Likes
HJStrawberry
Cosmic Ray
Options
Galaxy S23
Same s24 ultra on Verizon
0 Likes
Chiggins
Astronaut
Options
Galaxy S23

I have done everything that has been suggested and still no luck. I've been trying for 3 days now. Samsung needs to make this right.

1000019256.jpg

ā€ƒ

0 Likes
Za2
Astronaut
Options
Galaxy S23

I agree. They should send out mass notifications on when issue should be fixed.

0 Likes
tothestardust
Astronaut
Options
Galaxy S23

Galaxy s23fe, same issue, both error code 407 and 500.

0 Likes
userdCvkKBaO9V
Constellation
Options
Galaxy S23

I have a fold z 5 and I keep getting error code 500 when trying to download my update 

0 Likes
user6SjyShADsk
Constellation
Options
Galaxy S23

The error code i got was 500 on S24 ultra

0 Likes
Fubar63
Astronaut
Options
Galaxy S23

SOLUTION: At least for me.

Note 20 5G

OK ive been fighting with this update for 3 days. I FINALLY resolved it. heres how.

Background: I tried everything that has been discussed in the forum with the exception of a factory reset which i was about to do. Nothing worked. I finally downloaded smart switch to my laptop and ran a backup of my phone onto my laptop. at the end of the backup, smart switch identified the update and asked if i wanted to update the software. Yes to that, it downloaded it and then installed it no issue. Man i hope this works for a lotta folks cuz you can see from this forum, it is a huge issue. My wife has the exact same phone and had no problem with the software....go figure....anyway, good luck

0 Likes
Boobie77
Constellation
Options
Galaxy S23
Can't download the new software 15.0 onto my Samsung Galaxy 24 Ultra even after I reset my settings in my phone. 1737727743369.jpg1737727743390.jpg1737727743423.jpg
0 Likes
vipfan13
Astronaut
Options
Galaxy S23

I have the same issue and I don't know what to do. I tried for 10 times and nothing.

0 Likes