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Verizon Failed January Update

(Topic created: yesterday)
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MattLietha
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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497 Replies
Boobie77
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Galaxy S23
Can't download the new software 15.0 onto my Samsung Galaxy 24 Ultra even after I reset my settings in my phone. 1737727743369.jpg1737727743390.jpg1737727743423.jpg
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vipfan13
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Galaxy S23

I have the same issue and I don't know what to do. I tried for 10 times and nothing.

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Jmaniac5
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Galaxy S23

Same issue on S22+ 

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DaleJudah
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Galaxy S23

I'm having the same problem with my s24+ with Verizon it's saying the same error code  so if anyone knows what the problem is or if it's just Samsung's error

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Za2
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Galaxy S23

I called samsung support.  They advised that it is a Verizon issue and are working with them to solve issue.

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Cam222
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Galaxy S23
Same issue with my Verizon 23 Ultra I get either error code 407 or 500. I've tried 2 different wifis, no wifi, with excellent 5GUw service, restating it, clearing some storage up, clearing my cache, everything and still haven't had any luck1737736019543.jpg
Ksquare
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Galaxy S23

Continues to fail with 407 or just now 500. S23

Sithlord1028
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Galaxy S23

Glad to know I'm not the only one having this issue.  I've been trying to get it downloaded on my S23+ for the past week.  I'm also on Verizon.  I'm going to stop trying until it gets resolved or a new update is pushed out.

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Teylor
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Galaxy S23
I personally don't want to have to factory reset my phone and all that just for an update this is something Verizon needs to fix
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Nanromanowski
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Galaxy S23

I am also having problems updating. My error code was 500