JUMP TO SOLUTION Solved

Original topic:

Verizon Failed January Update

(Topic created: Tuesday)
65631 Views
MattLietha
Asteroid
Options
Samsung Apps and Services

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
JUMP TO SOLUTION
539 Replies
cassiehong91
Asteroid
Options
Ok
0 Likes
Run415
Asteroid
Options
So I have a newer HP laptop. I have scoured the web looking for Smart Switch app to download to laptop. Just can't seem to find it. Any help?
0 Likes
Starspace125
Asteroid
Options
The app is available for download through Samsung's website, Google Play, Microsoft store, Galaxy store and more
0 Likes
Run415
Asteroid
Options
And they all ask which device to download it too. Only one listed is my S24+
0 Likes
Run415
Asteroid
Options
There it says the device listed already has Smart Switch installed
0 Likes
lucryster
Asteroid
Options
I've been dling all night. I'm at 34 percent lol
0 Likes
Run415
Asteroid
Options
I got to 63% yesterday. Then "Failed" came up!
0 Likes
Starspace125
Asteroid
Options
You need to install manually with smart switch on computer
0 Likes
Travisjmiller
Constellation
Options
Same issue for me
0 Likes
Zachery93
Asteroid
Options
I only got a security update im assuming the update will show up in settings
0 Likes