Original topic:

Verizon Failed January Update

(Topic created: 6 hours ago)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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137 Replies
user20NFWpwiQC
Constellation
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Galaxy S23

Hi there, I'm getting an error code 407 with a failed security update. I haven't seen an update download this slowly in a very long time. I'm attempting the update again and it's moving at a snail's pace - again. Any thoughts or advice?. 

S24 Model SM-S921

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AKAYA1185
Galaxy
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Galaxy S23
I'm having the same issue on my s23 ultra. I tried it 3 times and the both failed. I'm doing it now using smart switch on my laptop to my phone. Very slow on that also.
AKAYA1185
Galaxy
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Galaxy S23
No luck on smart switch either.
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asreak
Asteroid
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Galaxy S23

image

Every time I try to update, the error code in the screenshot provided pops up. Idk what to do. It could be me or the samung server after the unpack event
Michael1991
Constellation
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Galaxy S23
Also experiencing the same issues. USA. VZW. S24 Ultra
userjYWzNcBhJM
Asteroid
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Galaxy S23
I am also experiencing the same. Says updating but won't actually update
GriggsWorld
Asteroid
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Galaxy S23
Probably samsung mistake I've been trying all day1737583266592.jpg
userfXHDhqbIcP
Constellation
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Galaxy S23
I use the galaxy S22+ and had the same issue. The first attempt failed after 1hr+ with 2% installed. Second attempt it took 4 hours to get 10% installed. I tried to get help from customer service. Suggestion was to do a factory reset. I'm not doing that. The 2nd attempt failed and I did not hit proceed and that was the end of that. I can certainly guarantee I will never buy another Samsung phone.
codename
Halo
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Galaxy S23
Bugged updates, we just have to wait for samsung to pull them and fix them
userG7C7tlQPER
Constellation
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Galaxy S23

Not the end of the world. Just wait for Samsung and/or anybody else to fix it, and it'll load just like the others.