Original topic:

Verizon Failed January Update

(Topic created: 9 hours ago)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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139 Replies
Communityuser_99
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Galaxy S23
Same, just currently watching the live to see what's going on
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ThSpectre
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Galaxy S23
I was wondering why mine failed overnight. But I too am on Verizon so I see it's not just me lol
Toby253
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Galaxy S23
I'm getting a security update today on verizon... update 15... it's been downloading for a couple hours now and barely at 7%... was just wondering if anybody else is going this slow... speed testing shows I'm over a gig on my 5G
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Teylor
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Galaxy S23
Yes alot of us are having the same issue
Teylor
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Galaxy S23
Especially with Verizon users
spaghettio
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Galaxy S23
S24 Ultra on Verizon , it's been trying to update all day today. 1-22-251737578589799.jpg
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TeeRoc
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Galaxy S23
I'm having an issue with update 15 with my s24 ultra on Verizon. Never had an issue before.
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JRStewart
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Galaxy S23

I have the S21plus and I'm having trouble with downloading it. I keep getting error messages of 500 and 407. I've rebooted the phone, etc and I've spoken with both Samsung Care (who pointed me to Verizon) and Verizon. Verizon said I'm not the only one dealing with this and said it has to be on Samsung's end. Anyone else going through this? 

GriggsWorld
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Galaxy S23
S24 ultra on Verizon going through the same issues. Android 15 isn't ready for us lol
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JRStewart
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Galaxy S23
Hmm..so it comes with Android 15? The Samsung rep seemed to imply they weren't related. Maybe they are..
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