Original topic:

Verizon Failed January Update

(Topic created: 16 hours ago)
1172 Views
userq3DRoBDJRw
Asteroid
Options
Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
137 Replies
FlyinJ
Asteroid
Options
Galaxy S23
No problem, glad I could help.šŸ‘
user9UMt225Fw3
Asteroid
Options
Galaxy S23
Same here with Verizon. They told me I needed to do a hard reset. I'm not going through all of that.
FlyinJ
Asteroid
Options
Galaxy S23
No, I wouldn't do that either. The problem is with the buggy update, NOT our phones, so doing a hard reset wouldn't fix the problem anyway.
JTonyan
Constellation
Options
Galaxy S23

image

It keeps saying error anyone having this issue and any tips to go through the update without error 
user9UMt225Fw3
Asteroid
Options
Galaxy S23
Same here. S23 ultra
0 Likes
FlyinJ
Asteroid
Options
Galaxy S23
Youā€™re not the only one having this problem. I got a security update yesterday morning for my Verizon locked S23 Ultra. When I tried to download it, it was painfully slow and ultimately failed and gave me an ā€˜Error Code: 412ā€™. Iā€™ve tried it several more times with the same result. As best as I can tell, it's an issue with Verizon on some S series phones. Lots of people here on Members are having the same problem. Are you with Verizon, too?
0 Likes
JTonyan
Constellation
Options
Galaxy S23
yes I am with verizion, I got aggravated at the update and decided to give it until they fix it
0 Likes
FlyinJ
Asteroid
Options
Galaxy S23
Me too. Iā€™m just gonna try waiting it out for a few days. They undoubtedly know about this, it's probably just a matter of time before they withdraw that update and send us one that's not so buggy. At least, that's what Iā€™m hoping for.
0 Likes
HenryWolbeck
Cosmic Ray
Options
Galaxy S23
Same here S22 Ultra
0 Likes
brianm1511
Asteroid
Options
Galaxy S23
I had the same problem.
I'm with Verizon, S23 Ultra, United States.
I receive the same error 412.

After ten tries last night at 11, it finally downloaded an hour and a half later. The only thing I do i was make more space on my storage and try multiple times. Wifi connection btw.
0 Likes