Original topic:

Verizon Failed January Update

(Topic created: yesterday)
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userq3DRoBDJRw
Asteroid
Options
Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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137 Replies
usertZcuWxleMW
Asteroid
Options
Galaxy S23
Same here. It gets yo about 10% then fails.
userq3DRoBDJRw
Asteroid
Options
Galaxy S23
I noticed if I restart the update, I can get a little further. I'm gonna try to keep restarting it everytime it fails. Maybe I can slowly inch it along but something is definitely wrong lol.
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Ashley229
Asteroid
Options
Galaxy S23
I have a s22 ultra and I'm currently having the same issue with the update....
userrioZ0gbdhq
Constellation
Options
Galaxy S23
Mine is doing the same thing. I've done everything, called tech support, they wanted me to da factory reset, said no, ended up going to a Verizon corporate store and they had no resolution. I have the 22 ultra and the 25 ultra is coming out tomorrow, I'll see what kind of a deal I can get. I would appreciate if anyone has found a way to fix this problem.
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userrioZ0gbdhq
Constellation
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Galaxy S23
I put mine on safe mode, it took 3 an a half hours but it did update. Was still very slow but never said failed
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BrĆ¼ZZi
Supernova
Options
Galaxy S23

Try Wiping The Cache Partition:
https://techwiser.com/how-to-wipe-cache-partition-on-samsung-galaxy-phones-and-what-happens-when-you...

 

Try Updating in Safe Mode:

āƒ   While the Phone is On,
      Press & Hold the Power Button  ā‰»
āƒ   Press & Hold the Power Off Icon ā‰»
āƒ   Click the Safe Mode Icon ā‰»
āƒ   Wait Until Phone Reboots .

NOTE: While in safe mode, all third party apps will be disabled. After exiting, you might have to set your favorite apps back to default again.

brittbby812
Constellation
Options
Galaxy S23
Thank you, I was able to update my phone. šŸ˜Š
BrĆ¼ZZi
Supernova
Options
Galaxy S23

Great !!! šŸ™‚

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userZWj0XiJhSw
Constellation
Options
Galaxy S23
I did that as VZW tech suggested last night. Still failed. šŸ¤·šŸ½ā€:female_sign:
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