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03-12-2024 08:57 AM in
Galaxy S23When I follow Samsung's official instructions to clear the cache in my up-to-date Galaxy S23 Ultra, I am brought to an aqua colored screen that says "Downloading ..." and is accompanied by lots of cryptic (to me) technical information, like Carrier, RPMB, CURRENT BINARY, FRP Lock, KG Status, etc.
The VOLUME UP button does nothing and the VOLUME DOWN button just dims the screen. Pressing the side button restarts the phone and I'm back where I started.
I just want to clear the cache - why is it so hard?
Solved! Go to Solution.
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03-14-2024 05:37 PM in
Galaxy S23It's the same as my phone!
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03-13-2024 07:47 PM in
Galaxy S23- Mark as New
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03-14-2024 05:39 PM in
Galaxy S23- Mark as New
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03-14-2024 07:01 PM in
Galaxy S23- Mark as New
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03-14-2024 07:36 PM in
Galaxy S23It keeps my phone in tip top shape.
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09-11-2025 09:57 PM (Last edited 09-11-2025 09:59 PM ) in
Galaxy S23I can confirm that wiht my S24 Ultra (purchased and used in SG and always updated), as of today and maybe also at earlier stages of firmware updates, it is necessary to plug the USB cable into a COMPUTER in order to access the maintenance/engineering black screen with the WIPE CACHE option.
Power off phone, connect cable to a PC, press VOLUME UP and then POWER, and keep both pressed untill the Samsung banner appears.
Plug the USB in the charger in not enogh, and without it, it WON'T work. If the USB cable is not connected, the boot will continue normally ignoring the keys.
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09-12-2025 07:48 AM in
Galaxy S23@FooBar1234 What is the model name of your S24 Ultra? Are you in the US?
Curious since plugging in a USB cable on an S24 Ultra, and other Samsung US Phones, is generally not needed.
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