Stay on 25% on one ui

[user4QyPithc3g]

We did the new update that samsung released but after it restart. It was loading but only got to 25% on the one ui atfer that it shut off then go back to it loading. I called samsung but I guess it the first time. They heard about this. I took it to a repair store but they couldn't fix it. I try soft reset. I try entering to safe mode. But one thing I noticed was that I can't enter where I could do a factory reset

Does anyone have the same problem or I need help fixing it

[meself]

Which update are you getting

[user4QyPithc3g]

This one

[meself]

Thinking the January monthly patch there was some issue others reported with it

[user4QyPithc3g]

What other issue has there been

[meself]

Many reported having problems getting the January update it's a issue with Verizon

[user4QyPithc3g]

When would it be fixed

[meself]

I don't know you would have to contact verizon