Original topic:

Speaker distortion bug playing ringtone or notification sounds

(Topic created: 06-29-2025 03:19 AM)
1104 Views
Charchian
Constellation
Options
Galaxy S23

Since day 1 of using my GalaxyS23FE* everything has been awesome and still is and I love it (turning off features like adaptive battery* and others which use memory and i don't need them made my phone a device which absolutely doesn't lag at all and it's awesome for a budget-flagship smartphone)

But

Like 30-40 % of the time whenever I receive a notification or someone calls me, speakers play the sound distorted.....

And Samsung hasn't fix it yet (One Ui 7 June 29th 2025)

Is there any fix to it ?,

Or should we wait for a software fix ?

 

Is there anyone else experiencing the same problem?(even on other models)?

3 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S23

This is the first I’m hearing about this.  I suggest running the device in Safe mode for a while to see if the sounds are still distorted.  If it sounds normal then it’s a bug, but if it still produces a distorted sound even in Safe mode, then it’s an issue with your device’s speakers.  

 

 

  1. First run the diagnostic tests in the Support Tab at the bottom of the Members app to test the Speakers.
  2. Turn on Safe Mode and use your device for a little while to see if it still does it 
Steps to enter Safe Mode:
 
  • Power off the device: Press and hold the power button until the Power off menu appears.
  • Initiate Safe Mode: Press and hold the "Power off" option until the Safe Mode prompt appears.
  • Confirm and restart: Tap the Safe Mode icon to confirm and the device will restart in Safe Mode. 
 
Steps to exit Safe Mode
 
  • Restart the device: Press and hold the power button and select "Restart".

 

If you still have distorted sounds you would need to contact a Service Center and have the Speakers Tested and possibly repaired.

https://www.samsung.com/us/support/service/locations/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Charchian
Constellation
Options
Galaxy S23

I believe it's a software related thing since I'm not encountering such distortions watching videos and movies, surfing the web and listening to music ......

 

Also like I mentioned in the post , it's a (since day 1 thing) and diagnostic test shows green check, so ....

Yeah , they should release a hotfix for this I believe....

0 Likes
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S23

Then you need to click the support tab at the bottom of the Members app and submit a error report so the developer will see the issue your having.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.