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10-14-2025
01:30 PM
(Last edited
10-23-2025
12:07 PM
by
SamsungJoJo
) in
I posted when my phone first updated. It kept saying "my phone had a serious software issue" and would give me an option to update or do nothing. It would not do anything. I tried everything from wiping the cache (3 times), deleting a lot of my apps, restarting, and just giving it a few days. Oh yeah, texting Samsung. The only thing that helped I had to factory reset my phone. This is the only thing that stopped the constant turning off and on. I really did not want to do this but ended up having to. Everything is working and it seems like it is back to normal.
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10-14-2025 02:42 PM (Last edited 10-14-2025 04:13 PM ) in
Galaxy S23- Mark as New
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10-15-2025 07:34 AM in
Galaxy S23When you factory reset, you get a clean, new operating system that is not encumbered by being overlaid and swapped out over the old one. This would normally clear up any "serious software errors", as those errors usually happen because of conflicts in software, an incomplete or interrupted update, or conflicts in a user's configuration. Usually the reset is the last resort, but sometimes it's the only way. That's why having current backups is essential. With Samsung's automatic backup, the process is less painless, but some personal data may be lost, so one should regularly back up anything that is not contained in the Samsung backup.
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10-30-2025 04:06 PM in
Galaxy S23