Original topic:

Samsung Messages

(Topic created: Tuesday)
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ShounA
Galaxy
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Galaxy S23
There was a update in the Store app for Samsung Messages. After the update I went to turn on the chat settings but got a error. It just keep saying: Couldn't connect to the network. I kept trying it then says:There was an issue updating you to Advanced Messaging.There are a few reasons that might be causing the issue. Has anyone else had this issue. My carrier is Verizon .

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12 Replies
Benjilus2
Cosmic Ray
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Galaxy S23
Samsung message app is working quite fine with rcs enable on my Verizon s25 ultra
ButtaBean_420
Neutron Star
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Galaxy S23
First try clearing Samsung Messages cache if that doesn't help clear data to restart app
IvyAngele08
Asteroid
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Galaxy S23

Hi!  I've tried that and still didn't work!  I keep getting the same message!

ButtaBean_420
Neutron Star
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Galaxy S23
Were you using Google Messages before the update if so you will need to turn off RCS Messaging in Google Messages
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IvyAngele08
Asteroid
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Galaxy S23
Absolutely not..lol. I was able to still utilize samsung
ShounA
Galaxy
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Galaxy S23
No, I wasn't.
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IvyAngele08
Asteroid
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Galaxy S23
Hello...so I contacted VZ tech and they weren't able to turn on RCS on 23 ultra.
ButtaBean_420
Neutron Star
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Galaxy S23
That's why Verizon ended support for RCS Messaging in Samsung Messages on 1/6/25 they made an announcement a month or two before that
ShounA
Galaxy
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Galaxy S23
That's what the rep said. My husband has the 22, and his RCS still works with Samsung messages.
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