Solved: Samsung Messages - Samsung Community

ShounA · Tuesday

There was a update in the Store app for Samsung Messages. After the update I went to turn on the chat settings but got a error. It just keep saying: Couldn't connect to the network. I kept trying it then says:There was an issue updating you to Advanced Messaging.There are a few reasons that might be causing the issue. Has anyone else had this issue. My carrier is Verizon .

ShounA · Wednesday

This is what VZ tech told me:I see that the RCS functionality on Samsung s23
is no longer supported with Samsung Messages
app. Samsung and vzn recommend switching to
Google Messages to access advanced
messaging features as it is the preferred platform
for RCS on Android device.

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Benjilus2 · Tuesday

Samsung message app is working quite fine with rcs enable on my Verizon s25 ultra

ButtaBean_420 · Wednesday

First try clearing Samsung Messages cache if that doesn't help clear data to restart app

IvyAngele08 · Wednesday

Hi! I've tried that and still didn't work! I keep getting the same message!

ButtaBean_420 · Wednesday

Were you using Google Messages before the update if so you will need to turn off RCS Messaging in Google Messages

IvyAngele08 · Wednesday

Absolutely not..lol. I was able to still utilize samsung

ShounA · Thursday

No, I wasn't.

IvyAngele08 · Wednesday

Hello...so I contacted VZ tech and they weren't able to turn on RCS on 23 ultra.

ButtaBean_420 · Wednesday

That's why Verizon ended support for RCS Messaging in Samsung Messages on 1/6/25 they made an announcement a month or two before that

ShounA · Thursday

That's what the rep said. My husband has the 22, and his RCS still works with Samsung messages.

Original topic:

Samsung Messages

1 Solution