Original topic:

S23+ won't update

(Topic created: Monday)
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userp7c9GfGwt4
Constellation
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Galaxy S23
When I try to update to new software I get , update interrupted and it won't update
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7 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

I'd suggest trying Smartswitch on a PC to see if it will force the update 



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userp7c9GfGwt4
Constellation
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Galaxy S23
Thanks I'll give it a try!
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Your welcome I'd also suggest wiping the cache partition 

Wipe Cache Partition Instructions 

 

  • Power Off: Turn off your Galaxy S23 completely.

 

  • Enter Recovery Mode: Press and hold the Volume Up button and the Side Key (Power button) simultaneously.
  • Release Buttons: Release both buttons once the Samsung logo appears, then wait for the Android Recovery menu to load.
  • Navigate: Use the Volume Down button to scroll down and highlight "Wipe cache partition".
  • Select: Press the Side Key to select it.
  • Confirm: Use the Volume Down button to highlight "Yes," then press the Side Key to confirm.
  • Reboot: Once the cache is cleared, "Reboot system now" will be highlighted; press the Side Key to restart your phone.
 



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userp7c9GfGwt4
Constellation
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Galaxy S23
Yes I did that
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

ok try smartswitch if nothing shows up you might need to give it sometime or take it too a service center to update it.

https://www.samsung.com/us/support/service/locations/



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Cyberwasp
Comet
Options
Galaxy S23
Also, try clearing the partition cache. Mine did it once and clearing the cache fixed it.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Already posted the instructions above 



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