My s23+ locked on its own last week. I do not use any type of locks on my phone. The message on screen says enter 4 character and at least 1 letter to unlock. How do I get this when I never set up a password on my phone. I do not want to do factory reset. Verizon phone carrier who doesn’t support Samsung cloud. Tried find my mobile gives option to lock but not unlock, does this mean phone really isn’t locked? Called Samsung chat and spoke with someone conflicting info. One chat told me to bring phone and my receipt showing ownership and ubreakifix will unlock. Told him what it said on my screen. Ubreakifix said they can’t do that would have to factory reset. Do not want to do that and lose some major things on my phone. Also read here many have this issue could be from Samsung updates not anything I did. Need good help, so far all the help from Samsung has not been help at all but misinformation. I am getting close to getting an iPhone where I won’t have to worry about these Samsung issues. Anyone out there able to resolve this.? I have been on internet for past week trying to find ways.
You can unlock it with the Samsung account. (If you made one) If you have a Samsung account on the phone you can log into the Samsung account thru another device. And select unlock phone . It will remotely unlock it for you
Hi, unfortunately when I go to find my mobile my only option is to lock phone not unlock it. Which makes me wonder, it thinks my phone is unlocked. Ugh
