Photos & videos keeps stopping error when trying to attach a photo to emails

[SacramentoJoe]

I keep getting a "photos & videos keeps stopping" error when trying to attach a photo to emails. Not sure when this started, perhaps after the recent update.... not sure. Anyone else having this issue? I've tried clearing my galleries cache, force stopping gallery, restarted my phone. Tried installing new gallery apps (I hate them, they all have ads) still no help. No matter what I do or have tried, I still get the error. 

Edut: The so called accepted solution is NOT a solution. I never accepted that as s solution or said it worked. 

[yougen]

I found a solution on reddit, in my case i tried to attach an image on chatgpt, when it crashes on the app again and do it again, repeat the process like 10 times until it eventually fixes itself and you will see it doesnt crash anymore.

[Omda4wady]

Thank you very much 

I tried your advice 

It successes with me after trying upload for 6 times 

👍👍👍👍👍👍

[GumnutGobe]

Worked for me too - crazy, but thank you!

[Omda4wady]

I tried someone advice here to repaet the action 10 times to upload image then mobile ressolve the issue itself without resetting the system

[SacramentoJoe]

Did it work for you? It did for me

[Mprofilemike]

In Google Play Store, they have a Photo App. called Gallery ver. 6.3.1. It's a great app. to replace Samsung Gallery. Samsung did a bad thing when they tried to require 3rd party consent to your photos. So i simply download Google's app. Refused to consent or update. Put it in deep sleep mode with developers mode. Sammy has got to learn a lesson about violations on consumer privacy rights in the US ,unless they must have money to burn on class action lawsuits .By the way, when customer support doesn't know the awnser, they always say maby you should do a factory reset. Then, you have to start all over with installing apps, files, pictures and video, organizing , and settings. What you should always do before listening to tec. "Back up everything first." If Tec. doesn't bother to tell you that important piece of info to back up files first ,report them because it's their job to inform you of what happenes once you proceed.