Original topic:

email attachments appear as box

(Topic created: 08-25-2025 10:41 AM)
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DeeW
Asteroid
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Galaxy S23

I have a Galaxy S23 Ultra phone.  I used to be able to send images & files to any email. Now when I send emails, before I even send it, the image/file shows as a box. I've tried it 2 ways: 1) opening image & sharing and 2) opening my email & attaching the image using the paper clip.  They both do the same. I can't recall when this started happening, but it has been a while.  I cleared my cache & history but that didn't help. 

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2 Replies
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Galaxy S23
Do you mean that the recipient of your email does not see the image or document you sent and they only get a box?
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@DeeW Which email client (app) are you using? 

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