Original topic:

Phone app not working after update

(Topic created: 8 hours ago)
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ScarryS
Astronaut
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Galaxy S23

One UI Version 6.1; Android version: 14; Security Patch level: 1 January 2025

Just updated my S23+ with the latest software update version and now the phone app isn't working so I can't make or receive calls.  WhatsApp calling is ok,

I've cleared the cache and data and rebooted my phone.  Anyone else having any similar issues?

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3 Replies
Mav803
Asteroid
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Galaxy S23
Oh **bleep**, mine is downloading now but it's going to be awhile it's only at 17% after downloading an hour, I'm hoping now it fails since you said it has messed your phone app up, hope you get that resolved.
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OBA
Galaxy
Options
Galaxy S23
Boot your phone into recovery mode, wipe cache, and clear apps to see if it works.
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cssejesse
Cosmic Ray
Options
Galaxy S23
Uninstall what's app make sure save password and any files you want to keep put on external SD card then update phone reinstall whats app then use pc or samsung computer to move old files to newly installed what's app after phone update
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