I've definitely noticed since I got this update that my s23 ultra charges slower than it did before and even heats up quite a bit. I use a super fast 2.0 charger, yet it's still slow. Hopefully a new fixes this.
Hello, welcome and thank you for being a part of the Samsung Community! I understand your frustrations with your device not charging properly and heating up after completing the recent update.
Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide to help keep your devices at their normal operating temperature: https://www.samsung.com/us/support/answer/ANS10002887/.
Clear the cache partition of the device by turning off your device, simultaneously press and hold the power and volume up buttons, when the Samsung logo appears, release the power button. Your device should boot into recovery mode. Navigate to "wipe cache partition" and press power. Reboot the device normally.
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
Call 1800-samsung and talk to tech support. Also, have there been any drops or liquid spills? How long have you had it, btw? Do you charge it properly? Or overnight and all the time? If you respond! Please do so in as much detail as possible, please?
HiId suggest you definitely call 1800 SAMSUNG They are very helpful for immediate supportIf the phone has any problems you can also contact them Drops or Liquid Contact This could lead to internal problems even though they are not obviousWhat is the length of time you have used your phone Charging habits Battery health can be affected by other factors such as overnight chargingGive them as many details as you can this will help guide them betterI hope its resolved soon
After a big an update as this was, your phone is gonna be doing a ton of work after the file is downloaded. It's updating files and apps, reconfiguring programs and data, then cleaning up everything. An OS update is a lot more than simply loading some files in there. Give it a day or so. Let it catch up.
This update is junk. I use a wired and wireless charger. Both of them do & did fast charging. Now neither of them do fast charging since the update. Yes, fast charging is enabled. My battery also goes dead quicker. Samsung you broke out phones with a forced update. Please fix this ASAP or allow us to go back to One UI 6.
I've had the very same issue, my phone switched itself off last night too, woke up to a charging screen, didn't even restart, I held off on the update but caved when it didn't stop popping up.
I have a 100 watt charger with 100 watt cables, no issues on anything else, just since One UI 7.
I hope they sort this soon, seems to be everywhere based on search and affects all models too.
I got my s23U updated to One UI 7 last week and observed significant over draining of battery and overheating. One UI 6.1 was far better in handling these. I tried some remedies like clearing cache but that doesn't work for me. Need a fix for this ASAP
