Original topic:

Office Apps not working after UI7 update

(Topic created: 04-30-2025 06:21 PM)
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userXxJbewPNhO
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Galaxy S23
Greetings. 

Non of the office apps is working or opening after UI 7 update. I uninstall and reinstall the apps but continue with the problem. Any idea how to resolve? 
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@lrv137 Microsoft Word, Outlook, Excel, etc. You can download them from the Galaxy Store or the Play store. 

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Mattman412
Asteroid
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Galaxy S23
We have those apps already. The issue is they are not opening. I think 365 replaced the Office Mobile app you are referencing as I only have the 365 app along with mobile word, mobile excel on my phone and the update doesn't work for these.
anht
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Galaxy S23

Thanks working! Everyone sign in through office 365 app

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LongHiker
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Galaxy S23

@anht Glad that it is working for you. I don't have the Office 365 app on my device and all the individual apps are working just fine after the UI 7 upgrade. 

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Flyle
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Galaxy S23

Thank you that did allow me to start the Office 365 apps.

user39jevgn9u1
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Galaxy S23

That worked.  Thank you!!

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Icconfetti
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Galaxy S23
Thank you. I was having the same issue. Now I can open up one note again and the other apps!
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user39jevgn9u1
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Galaxy S23

Same issue with z fold 4.

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Acervans
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I managed to solve it with the Company Portal app, I had to reset the work profile (I'm a student), and after signing in with the Office account, everything worked

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lrv137
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I downloaded that app, tried to set up the work profile, and ran into an error message. Weirdly enough, all the Microsoft apps are working fine now. Don't know what happened but I'm glad 

@Mattman412 maybe try this if you're still having trouble

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