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06-05-2025 10:39 AM in
Galaxy S23- Mark as New
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06-05-2025 11:22 AM in
Galaxy S23Hello KraniaksBlonded, Thanks for being part of the Community.
Since the One UI 7 Beta has ended, try to follow these steps to update the phone:
Start with download Smart Switch for your computer by going to this link - https://www.samsung.com/us/support/owners/app/smart-switch
Install the Smart Switch on your computer. Once done restart your pc to make sure that files needed are installed correctly. Then connect your phone using the cable that came with your phone to your computer. Then an option "Update" should appear.
If you are still unable to update the phone, we suggest backing up your device and doing a factory data reset. Then try to update again. https://www.samsung.com/us/support/answer/ANS00062029/
As an alternative, you can have the phone serviced to have the update installed. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html