Office Apps not working after UI7 update

[userXxJbewPNhO]

Greetings. 

Non of the office apps is working or opening after UI 7 update. I uninstall and reinstall the apps but continue with the problem. Any idea how to resolve? 

[LongHiker]

@userXxJbewPNhO They work on my Fold 6 with UI 7. Have you tried wiping the cache and data for each? 

[userXxJbewPNhO]

Not yet. But I will try

[helplessexcel]

None of my microsoft apps are working after the update. Help please!

[Flyle]

I have the same problem. Tried clearing cache, clearing data, uninstalling, restarting then re-installing on my Galaxy S23. Neither OneNote, Excel or Word will load  as of the One UI 7.0 install

[etsok]

S22 same issue, cleared data and cache. uninstalled and reinstalled. apps are installed but will not open.

[etsok]

Possible solution. Went into the Office Mobile App to allow permissions. Excel and Word now opening.

[Samsung_WN1u185]

Thank you, that worked for me, opening the Office Mobile App, and clicking allow on the bottom three options.  It does tell me the Office Mobile App is not compatible with the new update, but it did at least allow access now to the microsoft apps

[lrv137]

What app do you guys mean? Microsoft 365 Copilot? That's the only result I get when I look for "Office Mobile App" in my phone, and it also doesn't open.

[Mattman412]

Same issue here, I'm not finding an Office Mobile app, only Microsoft 365.