Original topic:

Network error in S23

(Topic created: 10-29-2024 07:46 PM)
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MannKP
Constellation
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Galaxy S23

I am using jio 5g,  i cannot make calls and every 30 minutes or so, the no sim popup will show up. If I turn on-off airplane mode it won't identify network for least 5 minutes.

So long story short, I have problems calling and connecting to internet (jio).

Tried - roming on, restarting device, airplane mode on-off, resetting access points. Nothing worked.

 

Additional information:

1) Same situation in my fathers A55

2) both phones are purchased from official samsung dealer with samsung finance plus. 

3) both phones are less than 6 months old.

 

Note:

This post is INDIA specific but I was unable to post this through my Samsung Members app, as it gave me server error. I tried posting this everyday for a month but was unable to post, and someone suggested to use web version, hence I am writing here.

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Sorry your having this issue but you have reached the US community and since you stated this is a India phone you would need to ask this question on the India support community it sounds like a carrier issue since both you and your fathers phones are having the same issue 

https://r2.community.samsung.com/t5/Community/ct-p/in-community?page=1&tab=recent_topics 



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