My Lock Screen Emergency Content Not Displaying -- settings are correct

[me1004]

I have the Samsung Galaxy S23, model SM-S911U1, recently updated to Android 15, UI 7.

I’m trying to set up information to display on my lock screen, but it is not displaying. This is emergency/medical information (just in case). So anyone can see it in an emergency.

I have all the settings done right, I clicked into Settings/Safety and Emergency/Medical Information, and I filled out the info I want to display. I clicked on “Show on Lock Screen.” I checked, and it is all there, including clicking for it to be  displayed on the lock screen. It does not disappear.

But it never shows on the Lock Screen, whether upon starting up or when it reverts to that screen when not used for maybe a minute. (It is supposed to be there upon starting up, in order that people can see it in an emergency. I consider this failure to appear to be a serious problem.)

Why is this not showing on the lock screen. What do I need to do to get it to display there? This is THE most valuable offering on the phone, I don’t want it to fail!

[me1004]

Thank you. I can't test that now, maybe tomorrow. But what you described is not how my lock screen displays. When I swipe (doesn't have to be from bottom, in any direction), I get send to a page with a basically a dialer, a panel of numbers. I'm to type my pin and hit OK. 

You might be right about how that works, but it is not what the set up says it does. When I test tomorrow, I will find out. Thank you. I would very much prefer it works like it says it does. 

I would HATE to have to rely on some paramedic to know how Samsung/Android works and be able to find that. Thay will all be using iPhones, and won't know about Android. And there is nothing on the screen to tip them off to look for it despite the locked screen. And if anyone can get it, then it ought to just display all the time, like Android says it does! That's what it says, that's what it is not doing.

It would even be nice if they gave an option about that, do it your way, or do it as they say - but that is too easy and obvious, they will never think of that. The way it says it does it is reliable, it is right there for them to see. The way you say it works is not so reliable to work as you presume that they will know and even think to do it. Everyone always presumes that everyone else knows everything. 

Their info is even mixed up between the way to have a call automatically go to your listed contact to say you need help, or to do it another way, and have the info go to the 911 agent. At this point, I have no belief that info will really go to the 911 agent, who needs to know! These different things seem to be all mixed up. My contact doesn't need that info, they already know it. And to alert them I am collapsed on a sidewalk somewhere, but who knows where, is worse that then telling them nothing. They can't help me, don't bother them. 

I will have to wait until tomorrow to check, I think the emergency call button is still there. But there was a second button, which I changed and now can't get changed back. Android/Samsung lets you add, but once done, that can't be changed, whether back to original or to anything. Again, at every turn, Samsung/Android is being impossible. I forget what that button was, but I don't want it, want the original. I think by changing that button, the OS eliminated the original from my phones, so it can't be put back. These are simple things to do, there is no excuse for them to be this involved and wrong statements about them, and no instructions are written  learly, it's all vague, and even wrong. It is incredibly amateurish.

[realaud]

All EMS personnel know how to get to the emergency info on any phone - it's part of the training.. They don't all carry/use personal iPhones.

My sister once lost her phone in a supermarket. Someone turned it in. I received a call from my nephew in law in Colorado, who received a call from the supermarket manager in Florida. They found the emergency call info, so can the EMTs. And that's how I also found out that I was not one of her emergency contacts.
Nothing shows on your lock screen, because technically what you see as your lock screen is the screen curtain. Swiping up to enter your password or pin is actually the lock screen and when that appears, so does the emergency call icon which, when tapped, brings up the emergency info. Be assured EMS knows how to find it.

Emergency SOS is hard coded into the side key and can't be disabled or reprogrammed. The button has to be pressed 5 times in succession and it will then call 911 and your emergency contacts.

[Members_HTrgyCZ]

You did everything correct. Emergency contact shows when you do emergency call which is located under the PIN entry. 

[Members_HTrgyCZ]

That you for your clarification! I also thought I would show on the Lock Screen itself.

[realaud]

If you have a condition for which every second is critical, it is probably best to add a sticker on your lock screen with the most critical information so that anyone can view it. If you use the AOD, you can create a . jpg of the note and add it as AOD wallpaper.

[useraGPjyoZtxF]

I do not care about the emergency calol I want first responders to know what my medical history is, the meds I take and allergies. No matter what I do the inoformation that is suppose to show on screen when I enable itn does NOT show on the screen and I, obviously, am not the only one having the problem....

[realaud]

I repeat, ALL Emergency Medical Personnel know how to access the Emergency information on all phones.  It does not show front and center on screen, because it's private information.  One has to slide the screen guard up and tap on "emergency call" and then tap on the heart on the lower left of the keypad for the medical info. Try  it when your phone is in a locked state.

If you want, you can create a note with a warning that you have allergies and whatever else you want to put on it, and add it as a sticker on your lock screen.  This way, not only will EMTs be able to see it, so will anyone who has access to glance at your screen.  This may help you in the event that you have a medical emergency before EMTs arrive, as anyone will be able to read it.  However, most people who have phones of their own know how to access the emergency information, so they can just as easily do what the EMTs do and pull it up.  The current method does not offer perfect privacy protection, but at least it makes it so that the info is not just casually out in the open.

The medical info is also available by pressing and holding the power button as if you were going to shut down the phone.  You will see the options