Original topic:

Medtronic app

(Topic created: Tuesday)
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Franclegg
Constellation
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Galaxy S23

Why wont my mobile connection to the Medtronic pump app? I've deleted the app and readied it. Turned off then on Bluetooth...in fact dine everything that medtronic suggested but to no avail. This app has already been linked with my phone but it unpaired after an update on my phone.

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello Franclegg, welcome to the Samsung Community. I understand your frustrations with not being able to connect your device to the Medtronic App. If you have followed the troubleshooting steps below and you're still having issues connecting, you would need to reach out to customer support on the Medtronic App for further assistance. 

http://www.samsung.com/us/support/troubleshoot/TSG10002014/

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