Issues with printing comes out with black background?

[userfZ5M8iMwM1]

Problem printing from s23...documents print with black background.

[phone0]

We are using the same printer that worked with my phone before. all of a sudden it's all printing in black. Can you make an update that fixes this issue?

[Members_LRnrwnS]

When my phone recently updated was when the background of printed documents changed nothing has changed on printer settings it has to be the phone and it is not in dark mode

[Members_GQmi3pP]

I too have the same problem though it's with my A54 5g. Initially it printed fine but for some reason all the sudden it started printing in reverse colors (white print on black background). If I print from my laptop, it prints fine. So it IS a problem with the phone

[userR6EdUse93b]

I have the same problem with 2 out of the box s24 ultras. I upgraded from 2 Note 22 which had NO issues to SAME printer. I've been in IT for 30 years and know how to troubleshoot issues. I proved to Samsung that it was a software issue that they needed to fix. They keep telling me to get the hardware checked, which it passed the diagnostic test with Samsung Support running the test.  Like idiots, they still want me to take it to UBreakIFix. I tried their driver, a third party driver and hp all do the same thing. I sent Samsung the file that they recorded and watched me print from the computer to same printer with no issues on my network. I sent them the log files and now they want me to do it AGAIN. 3 months, 150 emails and 16 emails to the CEO and I get ZERO help. They have no idea how to do PROBLEM Management in their IT environment. This is not a singular phone issue when I have two new phones with an issue that has already been reported on this thread. I am so disgusted that I registered the domain "SamsungSupportSucks.com" and I plan to eventually post all my documentation there when I have time. I also told them that I am going to file a breach of warranty small claims case against Samsung, and still no phone call. I WILL FILE this SUIT for 25 dollars and represent myself. How can a company release a new phone without testing the printing feature? I've asked them if they have even attempted to recreate the issue in a test lab and they will not answer! That should have been the first step 3 months ago after 15 emails complaining about the phone. They will not let me talk to ANYONE besides an **bleep** customer service representative that doesn't know his A%% from a HOLE in the ground.

[Biggus]

Add a printer in settings, tada, it works from everything.

[Members_VHjcAKR]

This did not work for me. 😞

[Members_VHjcAKR]

this did not work for me, 😞

[Biggus]

Back when I responded, there was no question (just Problems with printing or similar as a title) so it looked like they were just asking how to print (see the Samsung moderator asking if they had a question).

Some people expect all devices to auto-connect but printers are a bit different since even ~$200 home xerox color laser printers can be setup to only allow color printing from certain accounts and require passwords, can have multiple connection methods (Wi-Fi through router, wifi-direct with dongle), and might be set up to use regular printing ports or the https printing compatible with default Android drivers that requires a generated self-signed certificate to be copied from the printer and placed on the phone.

I wouldn't expect it to help much with the updated question.

[Members_GQmi3pP]

Uninstall whatever printer is in connections (more connection>printer). Then go back in printer and click on default printer. It will find your printer, click on that and it will take you to plugins for that printer.  Install or in some cases, reinstall the plug in. Both the default and plugin will use your printer model. Use the plugin service. That's what worked for me.

[Members_GQmi3pP]

I had the plug in but uninstalled it. Then I went into the connections and clicked default print service and it brought up my printer model. If you click on that it will give you recommended services. I clicked on the brand of my printer and went through the play store where it took me back to the plugin which I rinstalled. Both Brother default and Brother plugin appear when you attempt to print. I use the Brother plugin and it printed fine.