Original topic:

Failed January Update

(Topic created: yesterday)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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339 Replies
linda1962
Galaxy
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Galaxy S23
Great. Hope samsung makes it right for us
jayman99
Cosmic Ray
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Galaxy S23
Loading like a snail and then says after 3%of the down load it says code 407 don't know why? I did restart phone and know it is only up to 8% not getting anywhere 
usertisha
Asteroid
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Galaxy S23
I'm having the same issue with the update with my s23 ultra
Dman2582
Cosmic Ray
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Galaxy S23
Same
jayman99
Cosmic Ray
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Galaxy S23
I'm not sure what to do it's been at 8% for 30mins
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bob8120
Astronaut
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Galaxy S23
I get 407 and 412 error codes on s24 ultra
jayman99
Cosmic Ray
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Galaxy S23
I'm wondering if there's a bug in the update?
kimberleigh
Comet
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Galaxy S23
Just did mine (s24 U) and it went thru with no issues
kimberleigh
Comet
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Galaxy S23
Having said that, my husband (S22) is taking forever
userZdgq7GMK7T
Constellation
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Galaxy S23
Let me join the party I also have the code 407 on my Galaxy s24 ultra.