JUMP TO SOLUTION Solved

Original topic:

Verizon Failed January Update

(Topic created: yesterday)
2306 Views
userq3DRoBDJRw
Asteroid
Options
Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
370 Replies
FlyinJ
Cosmic Ray
Options
Galaxy S23
Youā€™re not the only one having this problem. I got a security update yesterday morning for my Verizon locked S23 Ultra. When I tried to download it, it was painfully slow and ultimately failed and gave me an ā€˜Error Code: 412ā€™. Iā€™ve tried it several more times with the same result. As best as I can tell, it's an issue with Verizon on some S series phones. Lots of people here on Members are having the same problem. Are you with Verizon, too?
JTonyan
Asteroid
Options
Galaxy S23
yes I am with verizion, I got aggravated at the update and decided to give it until they fix it
0 Likes
FlyinJ
Cosmic Ray
Options
Galaxy S23
Me too. Iā€™m just gonna try waiting it out for a few days. They undoubtedly know about this, it's probably just a matter of time before they withdraw that update and send us one that's not so buggy. At least, that's what Iā€™m hoping for.
0 Likes
HenryWolbeck
Cosmic Ray
Options
Galaxy S23
Same here S22 Ultra
0 Likes
brianm1511
Asteroid
Options
Galaxy S23
I had the same problem.
I'm with Verizon, S23 Ultra, United States.
I receive the same error 412.

After ten tries last night at 11, it finally downloaded an hour and a half later. The only thing I do i was make more space on my storage and try multiple times. Wifi connection btw.
0 Likes
FlyinJ
Cosmic Ray
Options
Galaxy S23
Now that youā€™ve successfully installed the update, how is your phone doing. Iā€™m kinda paranoid about doing it now, outta fear of it messing up my phone.
0 Likes
brianm1511
Asteroid
Options
Galaxy S23
Honestly nothing change, I thought it was the one ui 7 update but is not.
0 Likes
JeffInTX
Asteroid
Options
Galaxy S23
Same problem on Verizon with S22 ultra. Various error codes, though. I seen to remember 417, 420, and 500. That suggest http response codes of various nature.
user7T7nA1UmZz
Constellation
Options
Galaxy S23

My s230 Ultras doing the same thing it's a 512 GB lots of space left exact same error codes??

0 Likes
jshnssty
Constellation
Options
Galaxy S23
mine says error 412
0 Likes