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Original topic:

Distorted Speaker Sound after One UI 8.0 Update

(Topic created: a month ago)
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userdVD7MbCsCx
Asteroid
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Galaxy S23
As the title says, the sound output on the speakers of my Samsung Galaxy S23 Ultra have become extremely distorted after the One UI 8.0 update and this issue hasn't been fixed with any subsequent updates. Both high (tremble) and low (base) sounds make the top and bottom speakers crackle. These phones are too expensive for this to be such a long and ongoing issue.

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hey userdVD7MbCsCx! Thanks for visiting the community! Let's see what we can do to get your speakers sounding the way they are intended to.

 

Let's give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001255/

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

 

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Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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7 Replies
Mujibar
Honored Contributor
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Galaxy S23
Have you run diagnostics to see if it might be a hardware issue?
userdVD7MbCsCx
Asteroid
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Galaxy S23
Yeah, I have. It was most likely a firmware/system issue as Verizon's most recent update (#39, 12/23/2025) seems to have resolved it. I'll let you guys know if the resolution is only temporary or intermittent.
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userdVD7MbCsCx
Asteroid
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Galaxy S23
Unfortunately, the problem has just gone from a persistent issue to an intermittent one. Samsung needs to deploy a targeted fix.
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johnnydi6269
Constellation
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Galaxy S23
Distorted speaker on.phone nobody cares huh
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johnnydi6269
Constellation
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Galaxy S23
๐Ÿ™๐Ÿ™
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Terryturbo1984
Constellation
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Galaxy S23

Ive got it aswell samsung s25 ultra ๐Ÿ™„

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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hey userdVD7MbCsCx! Thanks for visiting the community! Let's see what we can do to get your speakers sounding the way they are intended to.

 

Let's give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001255/

 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

 

Send Message on Twitter

 

Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location