JUMP TO SOLUTION Solved

Original topic:

Big dead spot in screen using the s pen

(Topic created: 05-25-2023 06:51 AM)
1324 Views
min88
Asteroid
Options
Galaxy S23

S23 ultra screen issues.  Big dead spot in screen using the s pen.  

 
Any resolve for this? Brand new phone. Replaced it once and same issue on second phone.
 
Regular case, nothing magnetic. 
 
 
image
 
Any help would be great.
27 Replies
JoeInVegas702
Constellation
Options
Galaxy S23
Interesting you say that, when I used a wireless charger, for this s23 ultra, the adapter in the wall got extremely hot.
0 Likes
Reply
BigWood77
Constellation
Options
Galaxy S23
Nice
0 Likes
Reply
userp8bbohPybM
Constellation
Options
Galaxy S23
All these comments helped me realize the dead spot was happening because I was resting my phone on my laptop to draw. Works perfectly fine once I lift it off. Must be something magnetic.
Jedi_WigSplitta
Asteroid
Options
Galaxy S23
I'm have the same issue as well. I did the test and getting this, for the replacement today and it's still doing the same thing. My provider is T-Mobile Screenshot_20230613_113956_HwModuleTest.jpg
0 Likes
Reply
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S23

@Jedi_WigSplitta do you have a case on your phone? If so, remove the case and see if the dead spot is gone. 

Usually these dead spots are caused by magnets in a case. 

Jedi_WigSplitta
Asteroid
Options
Galaxy S23
I have a Samsung case that I purchase I don't think it has any magnets but let me try, brb
0 Likes
Reply
Jedi_WigSplitta
Asteroid
Options
Galaxy S23
Wow, just wow, took the case and it went away 🤯
Jedi_WigSplitta
Asteroid
Options
Galaxy S23
Thank you