Why is my phone always resetting from manual to automatic time zone? I want it on Eastern Time all the time. I travel around the United States and it's always resetting itself to automatic time zone and changing the time to local time. My Galaxy phones have done this for years, when is it going to be fixed???
Hello, We understand how frustrating it is when the time on the phone does not maintain our preferred setting. Have you tried these steps?
Open the Phone settings
Click on General management
Click on Date and time
Turn off Automatic date and time
Turn off Set time zone based on location
If both the Automatic date and time and Set time zone settings are turned off and the phone still auto-adjusts the time zone try testing the phone in Safe Mode to see if an app is causing the change: https://www.samsung.com/us/support/answer/ANS00062983/
If the time zone continues to change automatically then it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
