Original topic:

The Update has bricked my phone

(Topic created: Tuesday)
436 Views
Rik68
Constellation
Options
Galaxy S22

My Samsung Galaxy S22 Ultra was supposed to do an automatic system update tonight.   I can only guess it attempted it and failed causing my phone to brick due to whats happened.   My phone was working perfectly and was at about 80% charge when I set it down and walked away for 30 minutes.   When I came back it was turned off and would not turn on.   Nothing was on the screen.  I eventually did a force restart using the power button and volume down button.    It then went a screen that said "One UI" and a percent bar started slowly moving up til it hit 25%.    It stayed there for about ten minutes and then my phone shut off.   Another forced restart and the same thing though it made it to 32% before shutting off though it took nearly 15 minutes to get there.    Tried again and it shut off at 25%.  Again at 25%.   Again and this time made it to 42% before shutting off.  Again shut off at 25%. 

I tried chat with Samsung and that was pointless as they kept wanting me to do things that required my phone to be on and accessible.   Pretty obvious they weren't even reading what I wrote.   Eventually they suggested I try a forced restart even though I'd explained multiple times I'd done that many times but I did one with them again and it shut off at 25%.   They then went silent and didn't respond to me again.   

Anyone have ideas?   I'm locked out of so many things right now because of two factor authentication that sends a code to my phone which is currently bricked.   Couldn't even log into my Samsung account and had to create this new one just to ask this. 

8 Replies
3Fees
Supernova
Options
Galaxy S22
Take it to Samsung service center and have them reflash your phone. Bricked phones can be reflashed and get working again.

Cheers
3Fees
Ch_k37
Sun
Options
Galaxy S22
Are you possible to Recovery Mode?

Then you need to reset your device in Recovery Mode..
0 Likes
realaud
Honored Contributor
Options
Galaxy S22

You obviously tried to force a start during the update cycle and interrupted the update, then made it worse by continuing to force restart it. You most likely walked over to your phone when it was in the reboot process. It was not the update that bricked your phone, but your actions.

0 Likes
ultraa
Asteroid
Options
Galaxy S22
Something similar happened to me with my S24 Ultra. What I did was connect it to the PC with Smart Switch and upgrade to Android 6.1. I'll update it when the official One UI 7 arrives
0 Likes
Channda
Constellation
Options
Galaxy S22
Can anyone tell Me why smart things isn't compatible with my Galaxy A037u?
0 Likes
realaud
Honored Contributor
Options
Galaxy S22

@Channda 
Please make your own post instead of posting in an unrelated thread. Go to the front page of the community app and click the big blue "new post" button (if using a computer) or the blue pencil (if using the app) , choose a category and write your post. That way the community members will be more likely to see it and give you a response, it will also help others who may be looking for the same solution. Posting in the middle of an unrelated post, is not going to help you or anyone else and it's rude and distracting to the original poster.

CharlieGhost
Galaxy
Options
Galaxy S22
As someone else had said I would take your phone to a Samsung service center and have them reflash your phone. That would probably be the easiest way to resolve this problem.
pumasforever
Asteroid
Options
Galaxy S22
Did you try the emergency recovery on your laptop?
0 Likes