Original topic:

Samsung S22 Ultra, No Cell Signal

(Topic created: Friday)
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irbaboon40
Cosmic Ray
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Galaxy S22
I live in an area with no cell signal, but when I get into cell signal, I have cell for about 15 to 20 minutes. Then it drops, have to either restart phone, turn airplane mode on then off or mobile off then back on and I have cell again for another 20 minutes then I dont anymore. Been to cell provider, two new sim cards, 1 esim card, called Samsung, and no help from any of them. Was told I could take to a walk in service center (closest is about 6 hrs away) or mail it in at my cost and be without a phone for 12 days. This is the second Samsung s22 Ultra that's doing it. Anyone else have same issue???
9 Replies
Paramed
Asteroid
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Galaxy S22
If you don't have any cellphone towers near you that's a big issue, you will have to use your cellphone account to Google things, there's no other way I know of, what internet provider are you using?
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irbaboon40
Cosmic Ray
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Galaxy S22
Re read my post. When I am in cell signal I have signal for a little bit then I lose it completely. And have to do 1 of the 3 things I mentioned to get it back
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Paramed
Asteroid
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Galaxy S22
I would call you're internet provider it's not Samsung fault 🙏
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Mujibar
Honored Contributor
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Galaxy S22
There's a known issue with the antennas on the S22 Ultra. As it's now a 4 year-old model, the only thing you can do is have the device evaluated at an authorized service center. Here's how to find one near you:

https://www.samsung.com/us/support/service/locations/
irbaboon40
Cosmic Ray
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Galaxy S22
My first one it did it day 1 when I bought in 2022....I'll see what I can do, thanks
CEParsons
Neutron Star
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Galaxy S22
Antenna failure is a known issue specific to the S22U. Unfortunately you will need to either make the trek to your closest service center or mail the device off for service.
irbaboon40
Cosmic Ray
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Galaxy S22
Ughhh lol....thanks
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nullandvoid
Comet
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Galaxy S22

If you can, buy a really cheap burner phone to keep as a backup so you have something to use while your phone is at "camp".  Always have a backup device in case of emergency, even if it means keeping an old device instead of trading it in.

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user4gcHfU2Tgq
Constellation
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Galaxy S22
Yes! Mine will not stay connected! My Bluetooth has now quit. Biggest issue tho is the no network connection. They have called AT&T so many times the past couple months I have messaged on Samsung I have been into several different to the store several different times... I had a physical sim took it out put a niece him in took it out put a physical sim in still not working... Apparently my phone had more than one sim in it.. I tried to do the debugging that they said to do for my Bluetooth can't do it Network won't system won't let it❤1770524398510.jpg
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