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‎01-05-2025
01:02 AM
(Last edited
‎01-08-2025
01:25 PM
by
SamsungRyder
) in
Get angry staring at my s22 ultra that's got the BSOD since the update. Then there's the crack in the screen I've had a million times, would love to use it.
Solved! Go to Solution.
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‎01-06-2025 03:15 PM in
Galaxy S22Cheers
3Fees
![Community Manager Community Manager](/i/rank_icons/admin.gif)
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‎01-08-2025
01:23 PM
(Last edited
‎01-08-2025
01:25 PM
by
SamsungRyder
) in
Hello, welcome to the Community, and thanks for reaching out. I can certainly understand your frustration with a device unable to charge or power on. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger: https://www.samsung.com/us/support/troubleshoot/TSG10001462/
After trying this troubleshooting, try this guide on your phone not powering on: https://www.samsung.com/us/support/troubleshoot/TSG10001468/
For the crack on the screen, the only thing you can do is repair or service.
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook: https://www.facebook.com/samsungcareus
2. Twitter: https://www.x.com/samsungcareus
3. Live chat: https://www.samsung.com/us/support/contact-customer-services
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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